The BOSSgold eCommerce module provides the user with a flexible tool for customer service.  Each process within the module has been designed to simplify operations.  The availability of web enabling many of the functions of the order management system provides a easy means for enhancing customer service.  The efficiency of the system, coupled with the ready availability of critical order information, helps increase customer satisfaction by delivering improved performance.

Major features of BOSSgold eCommerce module include the following:

• Sales Order Entry and Maintenance
• Customer Acknowledgements via e-mail
• Inquiry into Sales Orders
• Inquiry into Shipment Information
• Inquiry into Invoice Information