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Demand Wave Solutions was originally founded in 1968 as Satellite Computing, Inc.
(SATCOM). Since our inception, our core focus has been on providing technical and business
solutions that help companies better service their customers. Today, our products and services
represent the culmination of over 30 years of corporate experience.
From the beginning, we recognized that customer service is more art than science. And since
that time, we have dedicated our efforts towards advancing the art of better customer service. A
flexible "rules-based" design is at the heart of our customer-centric software. Since
customers constantly change their minds and their demands upon your business, the software that you use must
be equally adept at changing to meet these new demands - and changing quickly! Like the ocean,
waves of customer demand are unpredictable and often come when they are least expected.
Demand Wave Solutions has expertly addressed this problem by providing software with easy-to-change rules,
and exceptions to the rules, that you can maintain with no re-programming. In just minutes,
you can respond to new demands placed upon you, while at the same time, make your customers smile.
Demand Wave Solutions currently has offices in Virginia and Georgia and supports customers throughout
North America as well as in parts of Western Europe. Hundreds of customers have provided
us with valuable real-world input to keep our software on the leading edge; and these same customers are
constantly refining the art of better customer service through innovative and creative uses of the
software as well as technology.
Demand Wave Solutions:
- Experienced knowledgeable people
- Time-tested software built for the real world
- Unique customer-centric design
- Professional services & support
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